RETURN & DAMAGE POLICIES
Return/damaged items policy
- Original Invoice(s) must be given with any returns.
- For freight orders, please email all missing and/or damaged notes to 7dollarbsoffice@gmail.com
and provide the following: invoice, and bill of lading.
Damages must be noted on the bill of lading or item(s) may be ineligible for claim.
All freight damage reports must be made within 72 hours of receival.
- 7 Dollar reserves the right to not accept returns past the policy deadline.
Returns may also be refused under certain circumstances which violate any company policies.
- Return(s) may only apply to items that are either: damaged and/or defective.
- 7 Dollar will not accept items that were purchased from other distributors, discontinued products,
or have any alterations/tampering with its original packaging.
Local/Pick-Up Customers
- Original Case Items
- Missing/Damaged units must be reported within 72 hours of purchase.
- Credit or exchange can be given in full within 7 days of purchase.
- Returns made between 7 to 14 days will be subject to a 10% deduction from its original invoice.
- Returns made past 2 weeks of purchase will be ineligible for credit/exchanges.
- Items not in its original casing will be subject to a 10% restocking (additive with the 10%
deduction fee).
Online sellers
- All return and damage policies will apply as stated above.
- In the event your product can no longer become listed. 7 Dollar will not accept said product as
an eligible return.
- Before making any purchases, it’s highly recommended to receive pre-approval to sell any item(s)
on your online platform of choice.